Call Center Savvy

Call Center Savvy

It's not just the technology, the people, or the customers. It's all three, and more: call centers are not just places where calls arrive. They are a strategic business asset, the core of your business's customer relationship strategy. Call Center Savvy is an exploration of how the call center works, and how it fits into the big picture. What the f


Author
Publisher CRC Press
Release Date
ISBN 1482294575
Pages 208 pages
Rating 4/5 (76 users)

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